End to End OKR Implementation with Integrated L&D Model
Organisation
Well-Known travel technology company in India with 800 employees
Powering travel and loyalty programs across the globe
Business Case
The company wanted to move from project-based to product-based model
Very young workforce; lack of alignment to organizational goals
Several parallel product rollouts caused missed deadlines and lack of collaboration
Project Highlights
Focused Group Discussions with Leadership team and product teams to understand painpoints and analysis of existing processes and identifying gaps and areas of improvement.
Structured phase-wise rollout of OKR over 4 quarters, including integration with PMS Process
Design L&D Framework with is OKR Compliant and create a continuous learning environment with outcomes linked to OKR
Design Employee R&R Framework.
Results
Better alignment with organization and customer priorities; sync in product release process
Better collaboration amongst disparate teams and focus on customer outcomes